JOHNSON CITY, Tenn. – Mullican Flooring, a leading manufacturer of quality hardwood floors, has promoted Kim Keys to customer service manager.

Johnson City, Tennessee, native, Keys joined Mullican Flooring in 2005 as a customer service representative. In her new position, Keys will continue to work directly with Mullican’s distribution network while managing customer service operations for the company.

“Kim has proven herself as a strong leader and skilled customer service professional,” says Brian Greenwell, vice president of sales and marketing. “Her expertise and depth of knowledge make her a tremendous resource for our customers.”

Keys attended East Tennessee State University in Johnson City. Her community service experience includes participation in the American Heart Association’s Tri-Cities Heart Walk.

“I am humbled at the continued faith that Mullican Flooring has placed in me,” Keys says. “I enjoy what I do, and love working for a company that places such a high value on their customers and employees.”

Keys resides in Johnson City, Tennessee, with her husband, Lee, and their two children. 

Mullican ranks among the nation’s top five hardwood flooring producers and operates additional manufacturing facilities in Norton, Virginia; Holland, New York; and Ronceverte, West Virginia. The company manufactures and sells many different styles of prefinished solid and engineered flooring products via a network of 40 distributors and 5,000 retail stores across the United States and Canada.

For more information about the company and its products, visit www.mullicanflooring.com.


More about Mullican Flooring

Founded in 1985, Mullican Flooring is known for its diverse range of products and for introducing the hardwood flooring industry’s first solid hardwood products that carry a lifetime moisture warranty.

The company is a charter member of the National Wood Flooring Association’s Responsible Procurement Program and has achieved multiple certifications to demonstrate its support of proper forest management. All of Mullican’s domestic products are allowed to carry the “verified sustainable” seal of the Appalachian Hardwood Manufacturers, Inc.